Welcome to MyCareerMap.ai ("we", "our", or "us"). We are committed to protecting your privacy and ensuring you understand precisely what personal information we collect about you, how we use it, and how you can control it. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information when you use our platform.

At MyCareerMap.ai, we collect personal information that you voluntarily provide to us. This may include:

• Your name and contact details (such as email and phone number)
   
• Professional information, including your CV, career goals, and work history
   
• Preferences and interests related to your career development
   

We collect this information through various means, including account registration, interactions with our career mapping tool, surveys, customer support communication, and manual data entries by you on the platform.

We use the personal information we collect to:

• Provide you with personalised career mapping and planning services
   
• Enhance and tailor your experience on our platform
   
• Recommend skills, training, and career pathways
   
• Send you newsletters, updates, and other communications you have opted into
   
• Respond to your enquiries or requests for support
   

MyCareerMap.ai uses OpenAI’s technology as a core part of our platform. This artificial intelligence “thought engine” helps generate personalised career maps, development plans, and training suggestions based on the information you provide.

While we strive for high accuracy, it’s important to understand that AI-generated content may sometimes contain inaccuracies or outdated information. We recommend independently verifying any critical career, legal, or professional advice presented through our platform.

The AI is designed to support your decision-making, not replace it. We are continuously working to improve the performance, relevance, and accuracy of AI-generated insights.

We take appropriate measures to ensure your personal data is processed securely and confidentially. We may use trusted third-party service providers to support our services, including:

• Hosting providers
   
• Email delivery services
   
• Analytics and customer support platforms
   

These providers are vetted to ensure they meet strict security and data protection standards aligned with applicable privacy laws.

MyCareerMap.ai does not sell or rent your personal information. We may share your data only in the following circumstances:

• With service providers who support business operations, under strict confidentiality agreements
   
• To comply with legal obligations or law enforcement requests
   
• During business transitions such as mergers, acquisitions, or restructuring, where necessary to ensure service continuity
   

You have the following rights regarding your personal data:

• The right to access the information we hold about you
   
• The right to request corrections or updates
   
• The right to request deletion of your data (subject to legal and contractual limitations)
   
• The right to restrict or object to our processing of your data
   
• The right to withdraw consent where applicable
   

To exercise these rights, please contact us at: admin@mycareermap.ai

We implement technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, and role-based access controls.

We adhere to all relevant data protection laws, including the UK GDPR and other applicable privacy regulations. We are committed to ensuring lawful and fair data processing.

We may update this Privacy Policy from time to time in response to evolving legal, technical, or business needs. We will notify users of significant changes and update the “Last Updated” date at the bottom of this document.

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us:

Email: admin@mycareermap.ai

At MyCareerMap.ai, we are dedicated to protecting your privacy and being transparent about how your data is used. We value your trust and are committed to delivering a secure, respectful experience as you explore your career journey with us.

Last Updated: April 2025